We begin with a highlight on our commitment to Customer Technical Support because of its importance to the ultimate success of our chemical treatment programs, equipment design and our efforts to provide maximum customer satisfaction. Technical support in the context of our business mission means the on-going effort to maximize the value of our treatment chemistry, insure the best possible results and to act pro-actively to identify and correct potential problems. Service Commitment Water treatment means far more than just supplying chemicals. It means product application, follow-up analytical testing, corrosion monitoring, biological testing, installation and design of chemical feed and control instrumentation, and much more. In order to accomplish this, Syntec has a trained staff of technical service personnel who operate fully equipped mobile labs or vans and whose responsibility it is to visit every customer plant site on a regular, pre-determined basis to monitor and report on all of the conditions which may impact the treatment program and equipment performance. Service Techs who report directly to your Account Manager have a wide range of analytical tools with which to perform the correct analysis on your water. With this information, they are able to predict problems before they become serious and maintain the treatment program with a high level of stability. On-board data-logging software provides you with up-to-the-minute as well as historical data on all your systems with trending data for predictive analysis. Pro-Lab has an additional capability of accepting continuous samples from any process system for evaluation of such treatment parameters such as deposition tendency, corrosion control and what-if evaluations of program changes. Additionally, our main laboratory in Newark, Delaware is used for special analyses such as deposit evaluation and metallurgical examination. An unequalled commitment to service means more peace of mind for you and more value for your treatment dollar.